The other day I was working at my desk and out of the corner of my eye, I saw something moving up the wall behind my workstation. It turned out that I had an unexpected visitor. A shiny black cockroach.
I don't particularly like cockroaches, however, in my opinion, this cockroach hadn't done anything to deserve any mistreatment. That said, he was pretty big and he did give me quite a surprise.
When the unexpected happens, it's easy for us to respond to the surprise and react. Or, we can assume there is malicious intent and retaliate. However, often the greatest opportunity lies in our ability to pause, then respond. Without thinking before taking action, it's easy to end up doing something we later regret.
⇨ Next time you find yourself facing an unexpected event, make it a choice. Take the opportunity to decide whether you’ll react, retaliate, or respond and consider which one will serve you best.