Castle Hill Team – Unstoppable Retail into Action
In this incredibly busy month of March, the Castle Hill team has bravely stepped up as true “surfers” 🏄♀️🏄♂️ — embracing challenges and riding the waves of change. We are changing mindsets, not holding on to the old map, and continuing to climb our mountain together, strengthening our team cohesion and collaboration along the way. Every morning, each member of our team selects a strategy card and actively integrates it into their daily work. We can truly see the changes quietly happening around us—Michelle chose Slow 5%, Candice chose Let Them Finish, Tristy chose Eye Up, and Ivy chose Breathe, Then Speak. Every team member at Castle Hill not only chooses a strategy but also practices it consistently. During each morning meeting, we reflect on how we applied these strategies in real situations the day before, and openly discuss the challenges we faced along the way.
A big thank you to Kate Christiansen for empowering our team with such strong spirit and inspiration. You’ve encouraged us to reflect on both our work and our lives, helping us continuously grow, improve, and move forward as a stronger team.
OK. So i have to say that I was completely holding my breath in your cup stacking challenge as the last cup was put into place. I love that exercise!! Thanks so much for sharing @Michelle Duan. It sounds like as a team you and the Castle Hill team are finding your own rhythm with the challenge. Ultimately, this is about what works for you and the team and ultimately, for customers. I am pleased that you have found it useful so far and that it is helping. It sounds like you have a really effective process. Great work and I can't wait to see how things evolve and what works most for you. 🙌